Shipping Policy

Thank you for shopping with us! We are committed to delivering your order as quickly and safely as possible. Please review our shipping policy below.

Order Processing

• Orders are processed within 1–3 business days after payment is confirmed.

• Orders are not processed or shipped on weekends or public holidays.

• During peak seasons or promotional events, processing times may be slightly longer.

Shipping Times

Estimated delivery times:

• Domestic Orders: 3–7 business days

• International Orders: 7–21 business days (depending on destination and customs processing)

Please note that delivery times are estimates and are not guaranteed.

Shipping Rates

Shipping costs are calculated at checkout based on your location, selected shipping method, and order size.

We may offer free shipping on qualifying orders. Any applicable free shipping promotions will be displayed on our website.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing a tracking number (where available). Tracking information may take up to 24 hours to become active.

International Shipping

We ship to select international destinations. Customers are responsible for any customs duties, taxes, or import fees required by their country. These charges are not included in the purchase price or shipping cost.

Incorrect Shipping Address

Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or lost packages caused by incorrect or incomplete addresses.

If you need to update your shipping address, contact us as soon as possible. We cannot guarantee changes once your order has been processed.

Lost, Delayed, or Damaged Packages

If your package is lost, significantly delayed, or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue and assist you as quickly as possible.

Order Changes and Cancellations

If you need to change or cancel your order, please contact us immediately. Once an order has been shipped, it cannot be modified or canceled.

Contact Us

If you have any questions about our shipping policy or your order, please contact our customer support team:

Email: support@yourstore.com

Business Hours: Monday–Friday, 9:00 AM–5:00 PM (local time)